Useful Information

 

Interchanging the Charms

 

Charms are designed to be taken on and off the

carrier ring, allowing the wearer to build up a

collection and then pick and choose which charms

they'd like to wear and in which order.  In order to

do this the smaller bolt ring needs to be removed

from the chain end and the carrier ring taken off the

chain.  Charms can then be slipped on and off the

ring.  Watch this video for a little demonstration! 

Materials and Finishes

The jewellery appearing on this website is sterling silver, and is hallmarked appropriately at Birmingham Assay Office, bearing Jenni's 'JDW' mark (silver items weighing less than 7.78g do not require a hallmark therefore charms are not hallmarked).

Unless otherwise specified or requested, all jewellery for sale in the online shop is oxidised.  Oxidisation is a process whereby silver is blackened following the application of platinol to the surface.  In the majority of pieces, this is then carefully removed from the raised areas to leave the black patination in the sunken relief, therefore highlighting detail and text.  The jewellery can then either have a shiny or matt finish applied, although it must be noted that matt jewellery will eventually become shiny with wear (see caring for your jewellery).

The majority of pieces are available to order with yellow or rose gold plating, or in solid 9 or 18 carat gold (yellow, rose or white), platinum or palladium.  Please contact Jenni if you wish to receive a quote for a piece made in any other metal.

 

The chain used as standard is a medium weight sterling silver trace chain with links of approximately 2 x 2.5mm.  Please get in touch if you would prefer an alternative chain type as this is easily arranged.

Personalisation

 

Many charms have the option to be personalised included in the price.  Where this is available, please fill in the box provided exactly as you wish your text to appear.  If you do not wish to have any personalisation, please either leave the box blank or insert a dash (-).  The text is stamped by hand so please allow for a few irregularities.  Jenni can stamp in her own unique 1mm lower case font (font 1), a standard 1mm (font 2) and 2mm (font 3) upper case font and a 2mm lower case newsprint font (font 4) as well as 1mm and 3mm numerals.  Jenni will use the most appropriate style and size for the particular charm, unless you specify a preference.

Packaging

Necklaces and earrings are packaged into a branded white matchbox style box.  Charms are wrapped in tissue, placed in a tiny brown envelope and sent with a flat-packed branded pillow pouch, ensuring the pouch arrives in perfect condition for gifting.

Caring for your Jewellery

Silver tarnishes over time, especially if in contact with chemicals or perfumes, or if it is not regularly worn.  It is possible to clean your silver jewellery with silver dip or a silver cloth.  You could also try an old toothbrush with some warm soapy water.

 

If your piece is matt finished and becomes shiny with wear, you can re-apply the matt texture by carefully 'scratching' the surface in a circular motion with something mildly abrasive such as scotchbrite, a sanding sponge (for decorating) or even a pan scourer!  

If you don't fancy trying to clean your jewellery yourself, Jenni offers a re-finishing service at a cost of £15 including postage costs.  Please contact Jenni to arrange this.

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